Customer service jobs: walk-in for senior customer service associate

  • Location:
  • Salary:
  • Job type:
  • Posted:
    2 weeks ago
  • Category:
    Customer service jobs
  • Deadline:
    June 8, 2018
  • Languages:
  • Gender:
    Male, Female


RR Donnelley is a leading global provider of integrated solutions that enables organisations around the world to effectively create, manage, deliver and optimize their multichannel marketing and business communications. With $7 billion net sales, RR Donnelley, a Fortune 500 company, has over 52,000 customers ranging from small companies on Main Street to the largest companies on Wall Street. Over 42,000 employees are employed in our offices located in North America, Europe, India, Sri Lanka and Philippines. The Global Outsourcing (GO) division is among the world’s leading professional service providers of integrated onsite-offshore services in finance, publishing, manufacturing, transportation, telecommunications, healthcare, advertising, and investment banking to Fortune 500 companies and professional services firms in the United States and Europe.


  • Operate as a vital link between the client and operations
  • Assign jobs to team to ensure maximum utilization of resources
  • Play an important role with Client Manager to develop an environment that provides motivation and opportunities for the team
  • Assess, understand, analyze the client requirement and ensure the deadlines are adhered to
  • Manage queues / workflow and shift scheduling
  • Check / monitor absenteeism
  • Ensure adherence to security norms including print security and physical access procedures in the team
  • Ensure all members of the team go through security and compliance awareness programs as per policy

Experience: 0 to 3 Years

DATE: 11-JUNE-2018 TO 13-JUNE-2018

If this profile suits your career aspirations please walk in for an interview between Monday to Friday (Weekly basis@11.00AM to 1 PM).

Venue Details: 6th Floor, Prestige Polygon,

471 Anna Salai, Teynampet, Chennai-600035.

Contact Person: Maria David